Every competitor offers a free tier. One tunnel, limited bandwidth, session timeouts, randomized URLs. It exists to get developers through the door and hope they upgrade. It also means the infrastructure serves thousands of free users alongside the handful who pay.
ProxyPass does not have a free tier. Every customer is a paying customer. Every node in the system belongs to someone who chose to invest in their infrastructure.
What This Means in Practice
It means the support you receive is not tiered by plan level — there is one level, and it is personal. Every customer goes through onboarding with us directly. After that, we stay in touch. Questions, feature ideas, integration challenges — we are one message away. It means the infrastructure is not subsidizing free users with your subscription fees. It means product decisions are driven by what paying customers need, not by what attracts free signups.
Zero-Cost Onboarding
For onboarding, ProxyPass offers a zero-cost onboarding invoice. Your first billing cycle is waived so you can deploy nodes, test the integration, and validate the product in your environment before any charges apply. This is not a time-limited trial with a countdown timer — it is a deliberate onboarding period where you set things up properly without pressure.
No Feature Gates
The pricing itself is transparent. Per node, graduated volume discounts, pro-rata daily billing. No bandwidth limits. No request limits. No session timeouts. No premium features locked behind higher tiers. Every customer gets every feature: all three access modes, webhooks, the Management API, node groups, individual keys, protected groups, auto-update, remote restart. Everything.
Scenario: The Vendor Comparison Call
A logistics company evaluates three tunneling providers. Provider A has a free tier but limits tunnels to one, with session timeouts and no API access unless they upgrade to the $25/month plan. Provider B has a generous free tier but logs all traffic and routes it through US servers.
ProxyPass has no free tier. But the logistics company gets a personal onboarding call, where they explain their setup — 30 Linux devices across warehouses, mixed architectures, need for remote restart and monitoring. They receive a zero-cost first month to deploy and test. After the first week, they know the product works. They know who built it. They have a direct line for questions.
The free tiers cost nothing upfront but required hours of documentation reading, forum searching, and trial-and-error. The ProxyPass onboarding took 30 minutes of conversation and everything worked on the first try.
No free tier is not a limitation. It is a statement about who the product is for.